Returns & Exchanges Policy
Returns and Exchanges:
Our return and exchange policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, we regret that we cannot offer you a refund or exchange.
Return or Exchange Eligibility:
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
A receipt or proof of purchase is required to complete your return or exchange.
Refunds (if applicable):
Once we have received and inspected your returned item, we will send you an email to confirm receipt. We will also notify you of the approval or rejection of your refund.
If your return is approved, then your refund will be processed, and the amount will be credited to your original method of payment, within a certain amount of days.
Late or Missing Refunds (if applicable):
If you have not received your refund, please check your bank account first.
Contact your credit card company; It may take some time for your refund to be officially posted.
Next, contact your bank; there may be some processing time before a refund is posted.
If you have completed all of these steps and have not yet received your refund, please contact us at support@soyoufit.com.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at support@soyoufit.com and we will get back to you promptly.
Shipping:
To initiate a return or exchange, send us an email at support@soyoufit.com and we will provide the shipping details.
You will be responsible for covering the shipping costs for returning your item. Please note that shipping costs are non-refundable.
The time it may take for your exchanged product to reach you may vary depending on your location.
If you are returning an item valued over $100, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee safe receipt of your returned item.
Our return and exchange policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, we regret that we cannot offer you a refund or exchange.
Return or Exchange Eligibility:
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
A receipt or proof of purchase is required to complete your return or exchange.
Refunds (if applicable):
Once we have received and inspected your returned item, we will send you an email to confirm receipt. We will also notify you of the approval or rejection of your refund.
If your return is approved, then your refund will be processed, and the amount will be credited to your original method of payment, within a certain amount of days.
Late or Missing Refunds (if applicable):
If you have not received your refund, please check your bank account first.
Contact your credit card company; It may take some time for your refund to be officially posted.
Next, contact your bank; there may be some processing time before a refund is posted.
If you have completed all of these steps and have not yet received your refund, please contact us at support@soyoufit.com.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at support@soyoufit.com and we will get back to you promptly.
Shipping:
To initiate a return or exchange, send us an email at support@soyoufit.com and we will provide the shipping details.
You will be responsible for covering the shipping costs for returning your item. Please note that shipping costs are non-refundable.
The time it may take for your exchanged product to reach you may vary depending on your location.
If you are returning an item valued over $100, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee safe receipt of your returned item.